Amelia

IPsoft today announced a new artificial intelligence platform named “Amelia” that makes it possible to automate knowledge work across a broad range of functions. Exposed to the same information as any new hire, she can quickly apply her knowledge to solve queries in a wide range of business processes. With Amelia able to shoulder the burden of tedious, often laborious tasks, she partners with human coworkers to achieve new levels of productivity and service quality.

Whereas many other technologies demand that humans adapt their behavior in order to interact with ‘smart machines’, Amelia is intelligent enough to interact like a human herself […]

Amelia learns using the same natural language manuals as her colleagues [..]. She understands the full meaning of what she reads rather than simply recognizing individual words. This involves understanding context, applying logic and inferring implications.

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There are big claims, I hope they are true. More automation is a good thing.